![]() ![]() Step 5: The result of each test is as follows: Step 4: Choose Fix Printing or Fix Scanning according to the problem you encounter, and then follow the instructions on the screen. If your printer is not listed, make sure the printer is turned on and connected, click My product is not listed, and then click Retry. Step 3: After the download and installation are complete, HP Print and Scan Doctor will open. Step 2: Follow the on-screen instructions to install HP Print and Scan Doctor. Go to this address to download the package of HP Print and Scan Doctor. Step 1: Turn on the printer and load plain paper into the main tray. ![]() ![]() If you are still having issues with your printer then check out our ultimate guide for fixing issue with printers.Ĭheck out the video here on How To Fix Problems With HP Printer Using HP Doctor Tutorial if you are getting stuck.Read More How to Download & Use HP Print and Scan Doctor Hopefully the program found any issues with your Printer or scanner and helped resolve them for you. There you have it, that is how you download and install HP Print and Scan Doctor on your Windows 10 or laptop. Follow the on-screen steps that HP Print and Scan Doctor tells you to try to resolve the issues > Once no issues are detected you will have green ticks next to all of the items (see image below) HP Doctor will now communicate and scan your printer or scanner for any issues > You will now see another window displaying any issues with a red cross (in our example image below we have no ink)Ĩ. Once your printer has been detected you now need to select your printer and click “ Next” (if your printer has not been detected click on “My product is not listed”)ħ. HP Print & Scan Doctor should now be on your screen and you now need to click “ Start” and it will begin to search for your printerĦ. Once you have downloaded Print & Scan Doctor you now need to open the file you just downloadedĥ. Click on “ Download Print and scan Doctor” > Press Yes or No for the window pop up asking “ Is your printer currently offline?“> Click “ Save file“Ĥ. Head over to this link for the HP Doctorģ. Firstly make sure your printer/scanner is plugged in or connected to your PC or laptopĢ. How To Use HP Print and Scan Doctor in Windows 10:ġ. With a bit of luck, you will be able to do what it was you were trying to do on your HP printer or scanner again shortly. This program will try and do the hard work for you to try and diagnose and fix any problems with your HP printer. ![]()
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